Business and Professional Etiquette

Business etiquette is an important part in the success of any business as well as your success. Demonstrating good business etiquette knowledge and communication skills is important at the interview, at work and also impacts your promotional opportunities. It involves communicating with your peers in a professional setting, employers, and customers. The purpose of this workshop is to help you to present yourself at your best in any business setting.

You will learn

• Professional presence and branding
• Essential social skills for greeting and meeting
• Etiquette in an office or at a workplace
• Etiquette for electronic forms of communication including conference calling
• Business dining and entertaining
• Social networking skills
• Etiquette in building relationships with colleagues, supervisor/employers and clients
• Communication skills: verbal and non-verbal
• Handling mishaps